Dona Jose is a Senior Software Engineer at Slack with close to a decade of experience developing high-impact, user-facing products at leading technology companies including Visa, Microsoft, Dropbox, and Slack. She specializes in building scalable, privacy-conscious systems with a focus on user-centered design and ethical development practices. Dona brings extensive experience in building zero-to-one products, driving initiatives from initial concept through successful launch.
In addition to her engineering career, Dona is a recognized leader in the global tech community. She serves as a Global Volunteer Leader with AnitaB.org, supporting over 40 communities worldwide, and is a Google Women Techmakers Ambassador. She is deeply committed to advancing diversity and inclusion in technology, and actively mentors students and early-career professionals. Recently, she launched Show Your Worth Circles, a 10-week leadership development program designed to help professionals build confidence, expand their influence, and lead with intention.
Experience
Aug 2024 - Present
Salesforce Inc (Slack)
Senior Software Engineer
Part of the core team that handles core components like Activity tab in Slack.Working on product capabilities for users to manage noise in Slack (Activity, Notifications, etc) so that they can focus on their most important work.
Software Engineer
Developed APIs that help users organize folders using personalized rules based on keywords, dates, size, and file types, resulting in over 3.2 million files being organized each week. Redesigned the naming convention UI to support rule-based customization, which led to a 712% increase in organized files and a 300% improvement in rule application. Led the effort to add machine learning-based search for video content and helped build a new surface in Dropbox for managing video files, allowing users to perform actions like editing and sharing. Additionally, contributed to Dropbox Replay, a tool for providing feedback on rich media, and improved team processes by creating clear guidelines for on-call rotations and development workflows.
Nov 2021 - Aug 2024
Dropbox Inc
Jun 2019 - Nov 2021
Microsoft Corp
Software Engineer II
Played a key role in launching the Customer Metrics Dashboard for Office Online, growing it from a two-person incubation to a fully funded project. Built a React dashboard to display usage, reliability, and performance metrics, enabling 50% faster decision-making for leadership and CX teams. Engineered an optimized database schema, improving data retrieval by 25% and cutting storage by 50%. Developed scripts to extract and schedule metric processing from raw logs, and built a CX portal for customer visit notes. Integrated tools like Kensho, AAD, and Cognitive Services for logging, translation, and anomaly detection. Led GDPR compliance efforts, enhancing the PII leak detection tool to reduce false positives by 60%.
Jun 2017 - Jun 2019
Visa Inc
Senior Software Engineer
Re-architected the customer data storage system by migrating from Oracle to NoSQL (Cassandra) for improved scalability. Enhanced payment gateways with multi-level indexed field parsing to streamline transaction flows. Refactored key components, reducing build times by 50%. Led code coverage improvement efforts across the organization, achieving a 27% increase in 10 months using tools like JaCoCo and Cobertura. Boosted developer productivity by integrating Docker and JRebel, and actively monitored and resolved production issues.
Jun 2016 - Aug 2016
Sabre Airline Solutions
Software Developer Intern
Developed a log analyzer tool using ELK (Elastic Search, Kibana and Logstash) stack and shell script to analyze the log files generated by the Flight Schedule Manager. The log analyzer generated visual report from the extracted data and aided troubleshooting and performance analysis.
Aug 2014 - Jun 2015
Cognizant
Programmer Analyst
Implemented deposit, withdrawal of money from accounts, bank statement generation for a Bank Management System using Java, HTML and CSS. Handled database creation and management. Integrated other modules from team members and the user interface to complete the system.
Education
Masters in Computer Science from University of Texas at Arlington
2015 - 2017
Bachelors in Computer Science from Rajagiri School of Engineering, India
2010 - 2014
Skills
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